Privacy Policy

Introduction and organizational information

We process personal information to operate our website, respond to enquiries, and support our services.

We, at Legacy Energies, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website legacyenergies.com and any related interactions.

Our primary goals in processing this information include:

Enhancing the user experience by understanding user needs and preferences.
Providing timely support and responding to enquiries or service requests.
Improving our products and services to meet evolving demands.
Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with respect for privacy and security. We follow relevant regulations and guidelines to protect data against unauthorized access, disclosure, alteration, and destruction.

We do not have a designated Data Protection Officer (DPO), but we remain committed to addressing privacy concerns. If you have questions about how we manage personal information, please use our contact form.

This commitment extends to third-party services that may process personal information on our behalf (for example, when sending invoices). Where applicable, such activities are conducted in compliance with applicable privacy laws.

Scope and application

Who this policy applies to.

This policy is designed to protect the personal information of our stakeholders, including website visitors, registered users, and customers. Whether you are browsing legacyenergies.com, using our services as a registered user, or engaging with us as a customer, we process your personal data with appropriate privacy and security safeguards.

Data storage and protection

Where data is stored and how it is protected.

Data storage

Personal information is stored on secure servers. For services that require international data transfer, we aim to ensure transfers comply with applicable laws and maintain protection standards equivalent to those in our primary location.

Data hosting partners: We partner with reputable hosting providers and select partners based on adherence to appropriate security and data protection standards.

Data protection measures

Security audits and monitoring: Regular security reviews are conducted to identify and remediate potential vulnerabilities. We monitor for unusual activity to help prevent unauthorized access.

Data processing agreements

When we share data with third-party service providers, we do so under Data Processing Agreements (DPAs) where appropriate. These agreements require suitable technical and organizational measures to help protect your data.

Transparency and control

We aim to be transparent and provide you with control over your personal information. Where applicable, you will be informed about material changes to our sharing practices and, where required, you may be asked for consent.

For queries about how we share and disclose personal information, please contact us.

User rights and choices

How to exercise your privacy rights.

We recognize and respect your rights regarding personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Your rights may include:

Right of access (Art. 15 GDPR).
Right to rectification (Art. 16 GDPR).
Right to erasure (Art. 17 GDPR).
Right to restriction of processing (Art. 18 GDPR).
Right to data portability (Art. 20 GDPR).
Right to object (Art. 21 GDPR).
Right to withdraw consent (Art. 7(3) GDPR), where processing is based on consent.
Right to lodge a complaint (Art. 77 GDPR).

Exercising your rights

To exercise these rights, please contact us. We may need to verify your identity to protect your information.

Cookies and tracking technologies

How we use cookies and how you can manage preferences.

We use cookies and similar technologies to support website functionality, enhance user experience, and understand how our site is used.

How we use these technologies

Essential cookies: Necessary for core functionality such as security.
Performance and analytics cookies: Help us understand how visitors use the site.
Functional cookies: Support enhanced functionality and personalization.
Advertising and targeting cookies: Used to deliver more relevant advertising and measure effectiveness.

On your first visit, a cookie consent banner provides options to accept all cookies, reject non-essential cookies, or customize preferences.

For more detail, see our Cookie Policy.

Compliance with United States privacy laws

Additional rights for U.S. residents.

To appeal a decision we may make regarding your request, contact us within 60 days of receiving our response. Include your original request, the date of our response, and a brief explanation of why you believe the decision was incorrect.

Additional rights may include:

Right to know what personal information is collected, used, shared, or sold, and why.
Right to delete personal information.
Right to correct inaccurate personal information.
Right to limit the use of sensitive personal information for limited purposes.
Right to opt-out of the sale or sharing of personal information.
Right to non-discrimination for exercising privacy rights.

Sensitive or biometric data

We process sensitive personal data only with prior consent and for purposes disclosed at the time of collection. You may withdraw consent at any time by contacting us.